Once your order ships, you will receive a confirmation email with a tracking number. Use the tracking link in that email to follow your package. If you did not receive a tracking email, check your spam folder or contact us at contact@newtechversion.com.

We accept major credit and debit cards processed securely through Stripe. All available payment options are shown at checkout.

We handle refunds and replacements for items that arrive damaged, defective, or not as described. Contact us at contact@newtechversion.com within 30 days of delivery with your order number and a photo and video of the issue.

Processing takes 1 to 3 business days. Delivery time after shipping varies depending on the destination. You'll get a tracking number as soon as your order is shipped, which can take 2 to 8 business days for the product to arrive.

Yes, we ship internationally. Delivery times and any applicable customs fees vary by country. We are not responsible for delays caused by customs clearance.

Email us at contact@newtechversion.com. We respond to all inquiries within 2 business days.